Requirements when visiting Guardian Vaults

As a continued effort to uphold our mission in providing the highest level of security and confidentiality to all Guardian clients, we require all client information to be valid and current. Upon visiting a Guardian Vaults’ site, a staff member will be reviewing customer account details to ensure information is current. Customers may be requested to provide ID and a proof of address document at this time.

Please be advised it is recommended to allow additional time when visiting the facilities.

Guardian Vaults may have previously been in contact to update relevant account details, failing to produce the necessary information will result in subsequent visits being denied until such time that Guardian Vaults has received the updated documentation.

Information must be valid and current and will be verified every 12 months as per ongoing due diligence. Should information change or require an update, notifying Guardian Vaults is necessary.

Please contact via the contact page, or by calling one of the below numbers if you are unsure of your information being up to date.

Guardian Vaults would like to thank our customers for their support and on-going business. Guardian Vaults takes pride in being Australia’s preeminent high security private safe deposit box facility and this enables us to continue to provide paramount security and confidentiality to all clients.

Contact page: Here

William Street Facility: +61 3 96060588

Castlereagh St Facility: +61 2 92835570

Collins St Facility: +61 3 90174064

Please see our Customer Notices page and Application Identity Requirements for further information.